You can get to Device Manager by right clicking on the My Computer icon and selecting Properties. You can determine what sound and video card you have by checking in Device Manager.
#Pinnacle studio 14 15 drivers#
UPDATE AUDIO & VIDEO DRIVERS: Make sure that you have the latest sound and video card drivers loaded from their manufacturer’s websites. See this link to a Microsoft article on using the Disc Defragmenter.ĥ. DEFRAGMENT YOUR HARD DRIVE: Defragment the capture hard drive: Since hard drives become fragmented over time, it is important to defragment the hard drive on a regular basis.
#Pinnacle studio 14 15 how to#
Click here to go to the FAQ that describes how to shut down extra background processes.Ĥ. You likely will not see much under the Applications tab, but if you click on the Processes tab, it will display a list of what is running. If you are using Windows XP or Vista you can hit CTRL-ALT-DEL and then the Task Manager button. Many other things are generally running in the background that you may not be aware of. What are background Processes? Background processes are not just programs that you may have manually started. END BACKGROUND TASKS: It is important with this type of problem to unload any background processes when using Studio. Try unchecking the following boxes: Enable full-resolution preview, Enable hardware acceleration, Enable background rendering. In Studio go to Setup - Video and audio preferences. In the window that is displayed, on the right-hand side, is a box marked Rendering and there are 2 settings. You can access these settings clicking on the Setup pulldown menu and selecting Edit. DISABLE CERTAIN SETTINGS IN STUDIO: Disable background rendering and hardware acceleration within Studio. Reboot the computer after applying the patch.Ģ. Follow any on-screen prompts to complete the installation.Once it is fully downloaded, double-click on the patch to begin the installation.Before installing the patch, make sure that you do not have any other programs running.We recommend saving the patch to the desktop. When downloading the patch make a note of where it is being saved to.If you have an older version of Studio (Studio 9 or 10, etc), it is advised for you to update to the current Studio software.
#Pinnacle studio 14 15 install#
Studio 11 patches will only patch a previous install of Studio 11. Note: Studio 12 patches will only patch a previous install of Studio 12.
LATEST VERSION OF STUDIO: Make sure that you have the latest version of Studio installed. This is predictable and will happen every time.ġ. This is predictable and will happen every time.Ĭase 3 - Studio crashes when performing a specific combination of steps. There doesn't seem to be any one thing that will cause the crash, but it seems to crash frequently.Ĭase 2 - Studio crashes when clicking on a certain tab or button. Please determine which of the failure modes below describes the problem you are having and then refer to the troubleshooting steps for that case.Ĭase 1 - Studio crashes randomly. More details on how to troubleshoot problem are listed below. Many customers fix this type of issue by: If Studio is crashing, the cause of the problem is most likely a configuration issue, or a problem with a project or content file.
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